Phone Interviews

Most of the points for face-to-face interviews apply to phone interviews. A phone interview has its own stressors. For example, you have no cues for determining if you’ve answered a question to the interviewer’s satisfaction, or if you’ve headed off on the wrong track. A good interviewer will tell you and ask for clarification. However, here are a few tips that may help.

Tips:

Dress for the interview. There is a psychological benefit to putting on day-time clothes. Go for at least business casual.

Don’t smoke, eat or drink during the interview.

Make sure you are in a quiet environment, with no distractions. If you are at home, the TV should be off and the windows should be closed (in case the dog starts barking or the neighbor starts mowing the lawn, etc.).

If possible, use a land line rather than a mobile phone. This will reduce noise and prevent dropped calls and poor connections.

Have a copy of your resume, and the job description with you.

Greet anyone else present on the phone interview.

Speak into the phone clearly and enunciate your words.

If you are uncertain about whether or not you’ve answered the question, ask the interviewer.

At the close of the interview, thank everyone for their time.

Wait until you’ve hung up the phone before you heave a sigh of relief.

Write the thank-you note.


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